It is clearly stated on each property listing if the property is LINEN PROVIDED OR LINEN NOT PROVIDED – HIRE AVAILABLE LINEN PROVIDED means that all linen is provided. You will only be required to bring your beach towels!
LINEN NOT PROVIDED means you will need to bring sheets (top sheet and bottom (fitted) sheet), pillowcases, towels, bathmats, hand towels, face washers & tea towels. Doonas with Doona covers and pillows will be supplied. If you wish to hire, make contact with our office with substantial notice and we will provide a contact for you to for LINEN HIRE
Whilst some holiday accommodation properties have small quantities of washing powder, detergents, soap and toilet paper, it is expected that you will need to bring extras of these supplies depending upon your length of stay.
Unless specifically identified within the online listing, properties featuring wood fires will supply firewood MAY – OCTOBER ONLY. Kindling & firelighters may need to be supplied by you. Fireplaces are to be operated efficiently at all times.
As a general rule, pantry items are NOT provided. Many properties offer a selection of stocked items to get you going but please do not expect these.
We’re excited about your visit to The Great Ocean Road!
Check in time is 3pm, unless otherwise arranged. Keys can be collected during business hours from the office that manages the property you have booked. We have 4 offices, located in Anglesea, Aireys Inlet, Lorne, and Apollo Bay. If you are unsure which office manages your property, please get in touch.
Unless otherwise arranged, all payments are due before arrival. Keys will not be available to collect unless the property has been paid in full.
It is clearly stated on each property listing if the property is LINEN PROVIDED OR LINEN NOT PROVIDED – HIRE AVAILABLE.
The property you are visiting is professionally cleaned. If it doesn’t feel this way, let us know right away and we will check it out.
The property is part of a small community. Remember you are staying in someone’s cherished holiday home so please show you care .Respect is the key.
We want to make sure you have the best time ever. We also want to share our local knowledge with you so don’t be afraid to ask about our secret spot.
We hope you have had an amazing stay! Unless you have a previous arrangement or sms notification, check out time is 10am.
